NDIS Claiming

Using NDIS funding to subscribe

Our goal for While You Wait is to bridge the service gap for services with resources that are accessible and affordable.

If you're in Australia, our products and subscriptions are claimable using NDIS funding under the low-cost consumable/assistive technology budget.

Under the NDIS price guide (version 1.2 released 5th May 2023), a participant can use their funding for subscription services provided the following criteria are met:

  • The subscriptions must be purchased using low-cost consumable/assistive technology budget
  • A service agreement is provided
  • Subscriptions may be charged monthly, or where the annual cost is less than $1500, can be charged annually.

For further details, refer to the
NDIS Pricing Arrangements and Price Limits 2022-2023.

If you would like to use your NDIS funding to purchase a subscription or products from our store, it will depend on how your plan is managed.

Types of Funding

Self Managed

If you self-manage your NDIS plan, you can purchase privately and use your payment receipt to claim reimbursement from NDIS.

We will also need you to complete this NDIS Self-Managed Service Agreement to ensure you are aware of all the terms and conditions.

Complete NDIS Agreement Form (Self-Managed)

Plan Managed

If you have a plan manager, you can complete the below NDIS Service Agreement and we will send the invoice to your plan manager for payment.

You will receive your subscription access once payment is received from your plan manager.

Please note - it can take 1-2 weeks to process your plan-managed subscription claim. This timeline depends on how swiftly your plan manager approves the claim.

Wanting to subscribe? Complete the NDIS Service Agreement Form

Agency Managed

If your NDIS plan is agency managed, we can claim payment directly from NDIS.

Complete the NDIS Service agreement below. Once we process payment, we will send you your subscription access code.

Please note - it may take 3 business days to process your agency-managed subscription claim.

Wanting to subscribe? Complete the NDIS Service Agreement Form